FAQ

Are the boats easy to drive?

Yes! Driving our electric boats are on par with driving a golf cart and cruise at around 7 mph. Designated drivers must be 25 years or older and have watched our safety video. The captain (driver) will watch a short safety video and receive a tutorial from one of our expert Crewmembers before setting out. Each boat is equipped with a detailed map so that you can plan your cruise on the lake.

Can we play music?

Yes! All boats are equipped with Bluetooth.

How many passengers are allowed on a boat?

We have 2 kinds of boats, standard and luxury. The Standard seats up to 10 passengers and the luxury seats up to 12. The passenger limit is not based on weight, but on the Coast Guard Certification for our boats. This is not a company policy that can be flexible.

Do kids count as passengers?

Yes! However, infants count as ½ a seat so 2 infants equal 1 passenger seat. The passenger limit is not based on weight, but on the Coast Guard Certification for our boats. This is not a company policy that can be flexible.

Who can drive the boat?

Anyone can drive the boat if they are over the age of 25 and have watched our safety video.

Is there an age limit to be a passenger?

There is NO age limit. Everyone is welcome on our boats!

How much does a rental cost?

The price depends on the type of boat and the amount of time booked. The Standard boats cost $125/hr with a 2-hour minimum and 4-hour maximum. The Luxury boats cost $175/hr with a 2-hour minimum and 4-hour maximum.

Do the canopies come off?

The overhead canopies must remain on the boats at all times, but you are welcome to raise the side enclosures to feel the breeze! A Crewmember will be happy to help you raise the enclosures before you head out on your cruise.

What can I bring with me?

You are welcome to bring any food or beverage. We rent coolers with ice for $10.

Will I get cold on the boat?

All of our Duffy electric boat rentals have full window enclosures that can go up or down depending on what you feel comfortable with. If you keep all the windows down the boats stay extremely insulated and warm. During the cold season, we provide blankets for the boats and heaters to ensure you are comfortable.

Will my kids I have fun?

Absolutely! The Electric Boat Company is a kid-friendly environment. There is plenty to see on the lake and you are welcome to bring games or anything else to entrain the little ones. We are currently working on tablet-based games that you can take out on the lake to entertain any children on board and teach them about boater safety and the lake. Stay tuned for more details.

Can I load and/or decorate the boat while I wait for the rest of my party to arrive?

Usually, but it is not something we can guarantee. If we are sold out, we might not have a boat to let you get into early. Please call ahead if this is something you want to do. You are expected to take all decorations off the boat when you leave.

Can we swim or fish off the boats?

NO! There is absolutely no swimming or fishing off the boats.

Are the boats heated?

Yes absolutely! The boats are heated upon request. We also provide blankets during the cruise upon request.

How much of the lake can we see during our cruise?

That is entirely up to your party. There are 2 designated “trails” on our maps that each take just about 2 hours. However, you can choose how much time and how fast you tour the lake.

Where can we cruise, where are the boundaries?

You may take the boat up to but NOT through the Ballard locks and up to but NOT through the Montlake Cut. The rest of the lake is open for cruising.

How do I know where the boundaries are?

The map the captain will receive at the end of the video safety briefing indicates where the boundaries for our boats are. Feel free to ask ANY crewmember if you have any questions about boundary locations. They are fairly obvious, and you will not accidentally go through them.

What happens if I go out of bounds?

Each boat is equipped with a GPS tracking device of which we monitor constantly. Should a craft go out of bounds we will be notified and the reservation will be immediately canceled. We will then confiscate the boat and return you and your party to shore.

Are there restrooms on the boats?

No. However, there are a number of restaurants and public docks on the shore where you can disembark and use their facilities. These locations are indicated on our maps. We remind our guests to ONLY PARK AT PUBLIC DOCKS. This is for you and our boats safety.

Is The Electric Boat Company open on holidays?

For the most part, yes. Our hours are posted on our website. The hours and days rentals are available change depending on the season. Please contact the office for further detail. We are open rain or shine!

The only reason we would close would be due to weather threatening enough to cause harm or damage to guests and/or boats which rarely happens. In such an event all reservations will be refunded in full ASAP.

When do I pay for my reservation?

If you have made a reservation via our website or over the phone with our office a deposit will be required at the time of booking to hold the boat. Otherwise payment is due in full PRIOR to your cruise, in our office. On the day of your booking once you are checked in in the office the balance of the reservation is due PRIOR to your cruise.

Are there any extra fees?

There is a $4 booking fee per boat per reservation. All other fees besides state tax are optional (i.e., the OPTIONAL damage waiver).

What is the cancelation policy?

We have a strict 24-hour cancellation policy. This is why we require a deposit. Should you cancel same day, we will not refund the deposit. Should a manager deem the weather to be unsafe at the time of departure, a full refund will be given. Please note, your reservation will not be canceled and refunded for weather unless you have been contacted by a manager. You will be expected to still arrive at the time of your reservation. Lake Union is very protected and inclement weather is rarely an issue. In the case of last-minute unexpected events on your side, refunds will not be provided.

Can more than one boat at a time be reserved?

Yes, depending upon how many vessels we have available at that time. Our availability is accessible via the reservation portion on the website. If you do not see availability for the number of boats you need please call our office. We can often move things around to accommodate

Where do I park?

We have plenty of parking available in the large lot that stretches the length of the buildings here on Westlake Ave N. (about five blocks in both directions).

Parking is $1.50 / hour, Mon – Fri, before 4pm. Parking is FREE after 4pm and on weekends/holidays.

Where is the office located?

Our address is 2046 Westlake Ave N, Seattle, WA 98109. The office is located at the bottom of the staircase from the front door and at the bottom of the dock ramp on the side of our building. We have only one address and this is for both our office and the boats.

What are the best public transportation options?

Lyft and Uber are always a good idea, especially due to downtown traffic. Seattle Metro line 40 also runs directly in front of our office.

What is the weather cancelation policy?

The only reason we would close would be due to weather threatening enough to cause harm or damage to guests and/or boats. In such an event all reservations will be refunded in full ASAP. Please note, your reservation will not be canceled and refunded for weather unless you have been contacted by a manager. You will be expected to still arrive at the time of your reservation. Lake Union is very protected and inclement weather is rarely an issue. In the case of last-minute unexpected events on your side, refunds will not be provided.

What should I bring day of the reservation?

It is extremely important that your group arrive 15-20 minutes prior to your scheduled departure time so that you can view the safety video and sign liability forms. If you are using a voucher or gift certificate, you will need to bring a copy of the voucher either printed or on a smart phone. If you would like you may bring food and drinks.

Will I get seasick?

Probably not but plan a head. Many customers who are prone to seasickness have had a pretty easy time on our boats. This is largely because the boats cruise at a slower speed, are remarkably stable and there aren’t large waves on the lake. Still, better safe than sorry, so if this is something you are worried about we recommend coming prepared as we don’t sell seasickness medication at the office.

Are there places to buy food and drink nearby?

Yes, plenty! We offer catering options made on site as well as snacks and beverages available for sale in our office. In addition, there are several fantastic restaurants that offer takeout and a convenience store located just yards away that sells beer and wine. There is also Starbucks about a mile south of the office.

What time should I arrive?

It is extremely important that your group arrive 15-20 minutes prior to your scheduled departure time so that you can view the safety video and sign a liability waiver. It is also important to give yourself enough time to find parking. Traffic in Seattle continues to worsen so plan ahead please!

What amenities do you offer?

In the summer we offer a number of catering options to take on the boat with you. Please see the catering portion on our website for options and prices. Year round we offer a service basket that includes plates, utensils, napkins and wine key/bottle opener plus mayo and mustard packs for $10. We rent coolers with ice for $10 all year. The office is full of drinks like soda, water and juice. We have chips, cookies, candy and gum as well. Outside we have a barge set up with numerus tables and chairs, so your party can sit and spread out while waiting for your boat. In the winter this area is fully covered and heated. Last but not least, we have our Yacht Club which is our land side venue for rent! The club area has a full kitchen for dining options during your event and two separate seating areas.

Are life jackets provided?

Yes! Life jackets are provided for all ages! Kid jackets are located on a rack on the docks before your departure separated by weight. Adult life vests are located on the boat under the seats.

What is the orientation process?

Upon arrival, you will need to fill out the necessary paperwork and the captain in your party will need to watch a short safety and orientation video. You will then be escorted by your Crewmember down to your boat and an additional opportunity to ask any questions our policies or operation of the vessel. Once you are comfortable and prepared to start your cruise, your Crewmember will walk your boat to the end of the dock and bid you bon voyage!

What happens if my party receives a noise or any other kind of complaint during our trip?

Lake Union is relatively unique in that it has house boats and residents that live on the water year-round. If the office receives a complaint about your craft during your cruise, we will contact you and give you a warning. If the warning is not heeded we will terminate your reservation immediately, confiscate the craft and return you/your party to shore. You will not be refunded your rental fee. This is especially true if Harbor Patrol has to escort you back to our docks.

What if damage occurs during the cruise?

We will assess the damage and charge the person/party accordingly. We do offer an option damage waiver for $25 that covers incidental damages to the vessel up to $2,000. This does not cover negligence or liability towards other parties.

Can we dock anywhere, pick up/drop off passengers during the cruise?

Our boats are allowed to dock at designated PUBLIC DOCKS ONLY. This is to ensure the safety of all guests and our crafts. As for picking up and dropping off passengers please contact the office for further details.

Are pets allowed on the vessels?

Unfortunately, we cannot allow any pets on our rental boats, no matter how small or cute they are. We apologize for any inconvenience this may cause you.

Can we take the boat into Lake Washington?

Absolutely not! This is for everyone’s safety. The Montlake Cut is a busy place with some very fast and large crafts. Taking our boats in there would be like taking a grocery store scooter on the freeway. Our boats cannot keep up with the flow of traffic and could cause an accident.

How old does the captain have to be in order to drive?

The only requirement to captain one of our boats is to be 25 years or older and have watched our safety video.

What can't I bring on the boat?

You may not bring: firearms, illegal drugs, anything that can be lit (i.e., candles, cooking heaters) fireworks, flammable liquid/gel/aerosol paint and/or dangerous chemicals. There is also no smoking (of any kind) permitted on the boats. Alcohol is fine as is glass, just be responsible and respectful with our boats please.

What do I do if there is a problem with the boat while we are out on the lake?

Of course, depending on the severity of the incident, contacting the office and communicating the problem would be step number one. However, if what you are experiencing is a major disaster, putting on life vests is your number one priority. After that requirement is met, stay calm, you will be rescued immediately.

Frequently we can talk the captain through an issue and get you cruising again right away. If the problem is determined to be insurmountable, we will either have the captain return the boat to shore and decide the next indicated steps. Or we will send a rescue boat to tow you back to our dock and assess the situation.

Can more than one boat at a time be reserved?

Yes, depending upon how many vessels we have available at that time. Our availability is accessible via the reservation portion on the website. If you do not see availability for the number of boats you need please call our office. We can often move things around to accommodate.

How can I book a corporate outing?

The best way is to use the special event contact form on our special events page. You will be prompted to answer a few basic questions i.e. date, time, number of passengers. We will then contact you and work out the details. However, you can ALWAYS call the office as well with any questions.

How much is the scavenger hunt and how does it work?

The scavenger hunt is a tablet-based game that we partnered with a third party to create. You take one of our game designated iPads out on the lake then go to geo tagged locations to get points and compete against other boats. If your party is a single boat, you can see how you stack up against others that have played the game in the past. We do a small awards ceremony at the end to crown a winner for multi-boat parties and tell everyone their scores. It is as interactive as your crew wants it to be and won’t take away from enjoying food and drink.

Will you deliver to or retrieve the boats from a location for a special event?

No, we generally do not offer this service. All our boats must be picked up and returned to our docks by our customers.

How many guests can the Yacht Club fit?

It all depends on the configuration of tables and what you are using the space for. You can sit 35-40 guests throughout the space for a meal at tables we set up. You can have 25 guests for stadium seating to be able to view the projector for a meeting or presentation and you can have 45-60 for standing room only with cocktail tables. Please contact us to work through the specifics of what you are looking for.

Can we decorate the Yacht Club?

You are welcome to come early and decorate however you wish. However, you can’t nail anything to the walls or cause any damage to the space. You must take all decorations with you when you vacate the space.

What is included in the rental?

We have all the tables, linens, dishes, glasses, flatware, and chairs you will need. This is all included and clean up is covered by the mandatory $75 cleaning fee.

Can we bring our own food and drink?

Absolutely! However, during the summer months when our catering department is open we charge a $150 outside catering fee. There is no additional charge if you use our food and drink.